Driven by passion. Built by a community.
At Tier5, we are driven by passion to provide the finest quality of software to our esteemed customers. Your success is our satisfaction.
The first community-owned software firm.
Tier5 is considered to be the first-ever community-owned and operated software development firm, established in January 2016. Since inception, Tier5 has built a base of more than 15,000 happy customers across the globe.
Headed by Ms. Aunkita Nandi, Managing Director and Co-founder, and Mr. Jon Vaughn, CEO and Founder. Recognized as India 500 Most Promising IT Company 2021 and Tech Startup of the Year 2022.
To explore the true power of education, leveraging technology and helping society move forward.
Building an educated world with the help of technology, innovation, knowledge, and creativity.
Thirteen values. No corporate poetry.
The operating system behind a decade of work. Memorized, not laminated.
Open to learn & grow
Curiosity over ego — every day, every role.
Self development & evaluation
Honest mirrors. Compounding improvement.
Customer obsession
Start from the customer and work backwards.
Ownership
Think long-term. Never say 'not my job'.
Invent & simplify
New ideas welcome. Complexity isn't.
Hiring the best
Raise the bar with every single hire.
Highest standards
Relentlessly high — even when nobody's watching.
Goals set & met
Clear targets. Honest scorecards.
Employee-centric growth
When people grow, the company compounds.
Earning trust
Listen attentively. Speak candidly. Treat fairly.
Deliver results
Focus on outcomes — quality, on time, every time.
Humanity
Software is built by humans, for humans.
Recognition & appreciation
We see the work. We say so out loud.
Ten years. One curve up and to the right.
From a 4-person room in Kolkata to two continents, 70+ teammates, and 30+ shipped products.
Tier5 founded in January 2016 by Jon Vaughn and Aunkita Nandi. Started as a service-based company in R&D mode.

One year in — a tight squad in matching Tier5 tees, snapped on the streets of Kolkata.

Two years in and the family had grown — Ninja, Aces, and Tier5 tees in the same group photo.

Transitioned to a product-based company. Launched the first wave of flagship SaaS tools — and marked three years together.

Doubled down on social automation and lead gen. Launched 8 new tools — and celebrated four years together over dinner.

India 500 Most Promising IT Company recognition. Eleven new tools shipped — and a saree-and-kurta photoshoot to mark five years.

India 500 + Tech Startup of the Year + multiple Women in Tech awards for Aunkita Nandi. Six years in — and the whole company on one stage.
15,000+ customers, $25M+ verified revenue, 300+ active partners reselling the entire suite.
A growing list of software helping businesses grow.
Browse all 30+The leaders shaping Tier5.

Self-described philanthropist, husband, entrepreneur, SaaS founder, and progressive free thinker. Building the first community-owned software firm — for a decade and counting.

Born in a small town in West Bengal, Aunkita always had a strong desire to solve problems and uplift her community. A visionary entrepreneur and philanthropist at heart, she is also a motivational speaker and recipient of multiple achievement awards.
The advancement in technology.
Emerging technologies are changing the way we work and interact. Staying current gives us a better understanding of your business — and a better product to ship to your customers.
Versioned, well-documented APIs powering 30+ products.
Always-on, region-aware load balancing.
Multi-AZ infrastructure built for 100K+ users.
Optimized SSR + edge caching across the suite.
Weekly releases. No giant rewrites, just steady progress.
Automated pipelines from commit to production.
Partners request features. We ship them first.
Our user community is our strength. They direct our software advancement. Our ultimate aim is to deliver value to our beloved customers and community members.
Two HQs. One culture.

Founder's base.
Tier5 LLC, registered in Indiana.
70+ teammates. Tier5 Technology Solutions Pvt Ltd.
Our Kolkata office is our largest hub. Open the verified Google Business listing.
Want to build with us?
Join 300+ partners reselling the Tier5 ecosystem — or get in touch to learn more.

